TJBet Privacy Policy

1Introduction

TJBet is committed to protecting the privacy of every player who uses the tjbet platform. This Privacy Policy explains how tjbet collects, uses, stores, and protects your personal data when you visit tjbet.co, use the tjbet mobile application, or interact with any tjbet service.

By registering an account on tjbet, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree with this policy, you should not register or continue to use the tjbet platform.

This policy applies to all players in Bangladesh and to all personal data collected through the tjbet platform, regardless of the device used to access it. TJBet takes its data protection responsibilities seriously and handles all personal information with care and respect.

2Data We Collect

TJBet collects personal data in two ways — information you provide directly when registering or using the platform, and information collected automatically as you use the tjbet service.

Information you provide directly to tjbet includes:

• Full name and date of birth provided during registration.
• Mobile phone number used to create your tjbet account.
• Email address for account communications and notifications.
• Payment method details such as your bKash, Nagad, or Rocket account number.
• Identity verification documents submitted when requested by the tjbet team.
• Any messages or information you send to the tjbet support team.

Information collected automatically when you use the tjbet platform includes:

• Device type, operating system, and browser information.
• IP address and approximate geographic location.
• Pages visited, time spent on the platform, and features used.
• Betting history, deposit and withdrawal records, and bonus usage.
• Session data including login times and duration.

3How We Use Your Data

TJBet uses the personal data we collect for the following purposes:

• To create and manage your tjbet account and verify your identity.
• To process deposits and withdrawals in Bangladeshi Taka via your chosen payment method.
• To provide customer support and respond to your enquiries.
• To send you account-related notifications such as transaction confirmations and security alerts.
• To send you promotional communications about tjbet offers and bonuses, where you have opted in to receive these.
• To monitor betting activity for responsible gaming purposes and apply any limits or restrictions where necessary.
• To detect and prevent fraud, money laundering, and other prohibited activities on the tjbet platform.
• To comply with legal and regulatory obligations applicable to the tjbet platform.
• To improve the tjbet platform based on how players use it.

4Legal Basis for Processing

TJBet processes your personal data on the following legal grounds:

• Contract performance — processing your data is necessary to provide the tjbet service you have signed up for, including managing your account and processing your transactions.
• Legal obligation — tjbet is required to collect and retain certain data to comply with anti-money laundering regulations, age verification requirements, and other applicable laws.
• Legitimate interests — tjbet processes some data to protect the security of the platform, prevent fraud, and improve the service for all players.
• Consent — where tjbet sends you marketing communications or uses non-essential cookies, this is done on the basis of your consent, which you can withdraw at any time.

5Data Sharing

TJBet does not sell, rent, or trade your personal data to any third party. However, tjbet may share your data with trusted partners in the following limited circumstances:

• Payment processors — your payment details are shared with bKash, Nagad, Rocket, or other payment providers solely for the purpose of processing your transactions.
• Identity verification providers — where tjbet uses a third-party service to verify your identity or age, your documents may be shared with that provider under strict confidentiality agreements.
• Technology and hosting partners — tjbet uses third-party infrastructure providers to host the platform. These providers process data on behalf of tjbet and are bound by data processing agreements.
• Legal and regulatory authorities — tjbet may be required to share data with law enforcement, regulatory bodies, or courts where required by law.

6Payment Data

TJBet takes the security of your financial information very seriously. When you make a deposit or withdrawal on tjbet using bKash, Nagad, or Rocket, your payment is processed directly through the relevant payment provider's secure system.

TJBet does not store your full mobile banking PIN or password on its servers. The payment account number you register with tjbet is stored securely and used only to process your transactions and verify that withdrawals are sent to the correct account.

• All payment data transmitted between your device and the tjbet platform is encrypted using TLS.
• TJBet may retain records of transaction amounts, dates, and payment method references for accounting and compliance purposes.
• If you believe there has been an unauthorised transaction on your tjbet account, contact the support team immediately.

7Cookies and Tracking

TJBet uses cookies and similar tracking technologies to make the platform work properly and to improve your experience. Cookies are small text files stored on your device when you visit the tjbet website or use the tjbet app.

The types of cookies used by tjbet include:

• Essential cookies — required for the platform to function. These include session cookies that keep you logged in and security cookies that protect your account. These cannot be disabled.
• Preference cookies — used to remember your settings and preferences on the tjbet platform, such as your language or display preferences.
• Analytics cookies — used to understand how players use the tjbet platform so that the team can improve it. These cookies collect anonymised data only.

TJBet does not use third-party advertising cookies or tracking pixels. You can manage or delete cookies through your browser settings at any time. Disabling essential cookies may affect the functionality of the tjbet platform.

8Data Retention

TJBet retains your personal data for as long as your account is active and for a period after account closure as required by law and our licensing obligations. The specific retention periods that apply to different categories of data are as follows:

• Account and identity data is retained for a minimum of five years after account closure to comply with anti-money laundering regulations.
• Transaction records are retained for a minimum of five years for accounting and compliance purposes.
• Support communications are retained for two years after the matter is resolved.
• Technical and usage data is retained for up to twelve months and then anonymised or deleted.

After the applicable retention period, your personal data will be securely deleted or anonymised so that it can no longer be linked to you.

9Your Rights

As a tjbet player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the tjbet support team at [email protected].

• Right of access — you can request a copy of the personal data tjbet holds about you.
• Right to rectification — if any of your personal data is inaccurate or incomplete, you can ask tjbet to correct it.
• Right to erasure — in certain circumstances, you can ask tjbet to delete your personal data. Note that some data must be retained for legal compliance reasons and cannot be deleted on request.
• Right to restrict processing — you can ask tjbet to limit how your data is used in certain circumstances.
• Right to data portability — you can request a copy of your data in a structured, machine-readable format.
• Right to withdraw consent — where tjbet processes your data on the basis of consent, you can withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

10Children's Privacy

The tjbet platform is strictly for adults aged 18 and above. TJBet does not knowingly collect personal data from anyone under the age of 18. If you believe that a minor has registered an account on tjbet or provided personal data to the platform, please contact the support team immediately so that the account can be closed and the data deleted.

TJBet uses age verification checks during the registration process and reserves the right to request proof of age at any time. Accounts where the holder cannot confirm they are 18 or older will be suspended pending verification.

11Security Measures

TJBet implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, or misuse. These measures include:

• TLS encryption for all data transmitted between your device and the tjbet platform.
• Encrypted storage of sensitive account data on secure servers.
• Access controls that limit which tjbet team members can access personal data, based on their role and need.
• Regular security reviews and monitoring of the tjbet platform for suspicious activity.
• Two-factor authentication options available to players to add an extra layer of account security.

While tjbet takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure by using a strong password and not sharing your login credentials with anyone.

12Changes to This Policy

TJBet may update this Privacy Policy from time to time to reflect changes in the platform, applicable laws, or data protection best practices. When changes are made, the updated policy will be published on this page with a revised "Last Updated" date.

For significant changes that affect how your data is used, tjbet will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of the tjbet platform after any update constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this page periodically to stay informed about how tjbet protects your privacy.

13Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, you can reach the tjbet team through the following channels:

• Email — [email protected]
• Live chat — available 24 hours a day, 7 days a week via the tjbet platform.

The tjbet support team is familiar with the needs of players in Bangladesh and will handle all privacy-related requests with care and confidentiality. We aim to respond to all privacy enquiries within 30 days.